4630 County Road 46 Canandaigua, NY 14424

FAQ


What if I don’t have my keys?

If you vehicle is being scrapped, no keys is NO PROBLEM!


What if I don’t have my title?

In most cases, no title is no problem, as long as you have your driver’s license and a copy of your registration. With those two pieces of information, Chappells Junkyard should be able to pay you for your unwanted junk car.


What if I lost my registration?

If we need a copy of your registration to pick up your vehicle, you can get this information on your state motor vehicle department website.


What if I have the title but I am not the owner of the car?

You have to have the title signed off to you by the owner of the vehicle and have the needed permission from the current owner to get rid of the car.


Did you recently buy a property with an abandoned car on it?

Call your local police station for special instructions and paperwork needed for abandoned vehicles. You will need to do this before a tower is dispatched from our offices.


One of my tenants abandoned a car in the parking lot?

Similar to the situation above, call your local police station for special instructions and proper paperwork needed for abandoned vehicles. You will need to do this before a tower is dispatched from our offices.


How fast can you pick up my car?

Many of our towers are equipped to pick up vehicles within 24 hours of being called. In more densely populated areas, same day service is available upon request.


Do I have to be with the car?

It is possible for you to make arrangements with the tow driver to leave the car at a specified location with the necessary documentation in the car.


* Is your questioned not answered? Don’t worry! Call us at 585-394-9450 today!